Skip to content
Computer Heiler
About us

IT professional

For over 30 years your reliable partner for IT service, computer repair and AI consulting in the region.

Computer Heiler is the owner-managed sole proprietorship of Georg Heiler, based in the region and founded in 1995. This page describes who is behind the company, the principles we work by and the area our service covers.

Computer Heiler: at a glance

  • Founded: 1995, over 30 years of IT experience
  • Core services: IT service, remote support, on-site repair, data recovery, AI consulting
  • Location: Rhineland-Palatinate
  • Service area: 50 km radius (on site by arrangement), worldwide (remote support)
  • Customers: private individuals, freelancers and small to medium-sized businesses
  • Prices: remote support from €40/h · on site from €70/h · data recovery from €150/h
  • Contact: info@computerheiler.eu
30+
Years of experience
50 km
Service radius KL
3
Operating systems
24h
Response time

Who we are

For over 30 years, Computer Heiler has stood for competent, honest and fast IT help in the region. We support private individuals, freelancers and small to medium-sized businesses in solving technical problems and making sensible use of new technologies.

What sets us apart: we explain what we do in plain language, no jargon, no hidden costs, no unnecessary sales pitches. You pay only for work actually carried out.

Since 2023 we have extended our range to include artificial intelligence. We help customers use AI tools such as ChatGPT, Claude or Stable Diffusion effectively, and show how these technologies can make everyday life and work easier.

Frequently asked questions about our services and prices are answered in our FAQ on IT service and remote support. Technical terms from everyday IT are explained in our glossary of IT and AI terms. You can find out more about the use of AI and large language models on the page about AI and LLM technologies. Back to the home page of Computer Heiler.

Our services

An overview of everything we offer. Each service is described in detail on the services page: with scope of work, process and all terms.

Remote support

€ 40 / hour

Remote support over an encrypted connection: system analysis, clean-up, software installation, virus removal and more, without a technician having to be on site.

On-site service

€ 70 / hour + travel

By arrangement, we come to you directly within a 50 km radius: hardware replacement, fresh installation, network setup and everything that requires physical presence.

Data recovery

€ 150 / hour

Professional recovery of lost data from hard drives (HDD/SSD), smartphones (Android/iOS) and databases (SQL/MySQL). Preliminary analysis: €100 one-off.

Maintenance contract

from € 500 / month (limited availability)

Regular system maintenance, security updates, backup monitoring and priority support for businesses looking for a reliable IT partner. On request.

Custom software development

Terms by agreement

Bespoke desktop, web and database applications, interfaces (APIs), process automation and the replacement of legacy systems, from requirements analysis through to maintenance. Part of our daily work since the early 1990s.

Offline CMS

Terms by agreement

Maintain your blog and news section without a login screen sitting on the internet: the editorial system runs locally at your premises, and no CMS software or database that could be attacked is left behind on the web server.

Fine-tuning of open-source LLMs

Terms by agreement

Open language models such as Llama, Mistral, Qwen or Gemma retrained on your terminology and your data, run entirely in-house on request, so that no request leaves your network.

View all services in detail

What guides us

Transparency

We explain what we do and why, before we start. No hidden costs, no surprise invoices.

Speed

As a rule we help within 24 hours. Remote support often on the same day.

Data protection

All connections are encrypted. Your data stays on your device. We adhere strictly to the GDPR.

Fair prices

Billing to the minute, no minimum duration. You pay only for work actually carried out.

Experience

Over 30 years of professional experience in the IT sector. We have seen a great deal, and solved it.

Technological openness

From Windows to Linux, from classic IT support to AI consulting: we always stay technologically up to date.

The person behind it: Georg Heiler

I have run my own businesses for 44 years and written the software for each of them myself. Since about 1995 I have provided IT service to small and very small companies: hardware, networks, maintenance contracts and day to day support.

I learned programming from English computer magazines, starting on a Schneider CPC 464 in 1986. Since then I have shipped working tools in dBase, Visual Basic, VB.NET, PHP, C# and TypeScript. Today I use AI assistants such as Claude every day to build and maintain applications.

I explain technology to people who are not technical, I negotiate hard when it matters, and I keep systems running for years.

67657 In the region · info@ghwute.eu · +49 178 8138904

Experience

Owner, IT service for small businesses

IT Service Georg Heiler since January 2017; before that Computer Heiler, from about 1995 to 2015

  • IT support, hardware, networks and maintenance contracts for small and very small companies, for more than 30 years.
  • My first content management system, for a car dealership in Grünstadt: designed their website together with them and built an Access database for their whole vehicle stock. After adding or updating a car, a single click rebuilt the complete website locally and uploaded it, a static site generator before the term existed. Paid in kind, with a Lancia Thema.
  • Built my own business software in VB.NET with SQLite (since 2019, still in daily use): customers, maintenance contracts, invoicing, PDF generation, bank statement import and yearly reports.
  • Web applications in PHP with MySQL and PostgreSQL since about 1997, including invoicing and billing tools. Since early 2026 also with AI coding assistants, among other things a relay service for LLM APIs.

Founder and developer, Prefill (prefill.eu)

2026, in development, about 80 percent complete

  • Browser extension for Chrome and Firefox that prepares one post for several social networks (X, Bluesky, Threads, Mastodon and W Social, the European network with verified real people as users): text, hashtags, images and image descriptions go into each platform's own composer, and the user publishes with their own click. Nothing is ever posted by accident.
  • Write an image description once, and it lands correctly on every platform, shortened to each platform's limit.
  • No passwords or session data ever reach the server. Platform selectors ship as signed data (Ed25519), so a change on a platform is fixed in minutes without a new store review.
  • TypeScript, Manifest V3, Fastify API with PostgreSQL, payments via Mollie and PayPal, 135 automated tests. Built together with Claude Code.

Career break for health reasons

2015 to 2016

Virtual worlds and 3D, self-directed

Since 2007

  • Active in Second Life since February 2007: learned the scripting language LSL and wrote my own interactive objects.
  • Since September 2021, run my own OpenSim grid (an open source virtual world server) locally on my own machine, including building, scripting and content. It is connected to the Hypergrid, so its avatars can travel to other OpenSim worlds; it could just as well run fully closed off.
  • Developed concepts for using a self-hosted OpenSim grid as a low cost 3D visualisation platform for businesses: walk-through models of buildings, rooms or products that customers can explore together online. Not yet offered commercially; open to projects.
  • Since about 2018, 3D modelling in Blender, self-taught with video tutorials; by now well beyond the basics.

Linux server administration

Since the mid or late 1990s, on and off

  • Built and ran Linux servers with the full web stack, including PHP and a database.
  • Maintained a Magento online shop installation and set up a PrestaShop online shop for another client.
  • Defended it overnight against a DDoS attack of about 10,000 requests per minute.

Developer and vendor, billiard hall time billing software

GORKO Software, with a partner, 1991 to the late 1990s; in use until about 2009

  • Wrote a time based billing system for billiard tables in Visual Basic for Windows 3.x and sold it to billiard halls worldwide.
  • Built it with a partner: he contributed ideas, sketches and some of the graphics, such as the on-screen keyboard keys; I built the user interface and wrote the program.
  • Installations ran for nearly 20 years, until 64 bit Windows 7 ended support for 16 bit programs.
  • Tested it for the year 2000 changeover; it ran through New Year 2000 without problems.
  • For the euro changeover, with the source code already lost, patched the compiled program directly in the binary in the region, changing the currency from DM to €, and sent the patched program to the few remaining installations.

Reverse engineering, self-directed

First attempts in the mid 1980s; seriously from 1993

  • First attempts on the Schneider CPC 464, with a disassembler loaded from cassette.
  • Analysed Windows programs at assembly level with the SoftICE kernel debugger, for example to understand and modify game save files.
  • Learned to read basic x86 assembly in a debugger and how software protection worked in practice at the time.

Teacher of yoga, tai chi and kung fu

From about 1988, alongside my other work, for more than twenty years

  • Taught classes in studios and at an adult education centre (VHS Pirmasens), at times up to nine hours a day.
  • Dan grade in kung fu, May 1991.

Owner, Game-Shop (software rental)

About 1989 to 1993

  • Wrote a point of sale system in dBase: barcode scanning for customer cards and products, a customer database and receipts on a dot matrix printer. Designed and printed the barcodes for the customer cards myself, and for any game whose own barcode was unusable.
  • Closed it when a change in German law banned the rental of software.

Owner, Groovesoft (software mail order)

1987 to about 1989

  • Sold software by mail order. Closed it when the orders became too many to pack and ship alone every evening.

Family real estate business

1982 to 1989

  • At 18, took over the day to day management of the family's real estate and sold the portfolio over seven years in tough negotiations with banks and buyers.
  • Managed around 150 residential units, including service charge statements and yearly economic calculations for a property leased to the German federal government.

Skills

AreaTools and experience
AI assisted developmentDaily work with Claude Code; building and maintaining applications together with an AI assistant; LLM API relay; running local LLMs with image analysis in Hermes Agent (Nous Research); trained a first LoRA for a small Llama model on an 8 GB graphics card
ProgrammingPHP, TypeScript, Node.js, WordPress (basics), C# (.NET 8, Windows Forms), VB.NET, Visual Basic (from version 1), dBase, Locomotive BASIC
Low levelDebugging and reverse engineering with SoftICE, basic x86 assembly
Servers and securityLinux servers, PHP web stack, Magento and PrestaShop hosting, DDoS defence
3D and virtual worldsBlender, OpenSim server and grid administration, LSL scripting, basic Lua (SLua)
DatadBase, Access, SQLite, MySQL, PostgreSQL, CSV and Excel import
DocumentsPDF generation, Word automation, invoice and contract templates
SystemsWindows from 3.x to 11, PC hardware, small business networks
TeachingYoga, tai chi and kung fu classes for more than twenty years; explaining things to beginners
BusinessCustomer support, maintenance contracts, sales negotiation, running a business

Education and languages

Self-taught. No formal degree. I learned programming and hardware from English language computer magazines and manuals, starting in 1986, and kept learning on the job for 40 years.

LanguageLevel
GermanNative
EnglishFluent: a solid base from grammar school (Gymnasium), pop lyrics I wanted to understand from the age of 15, years of dealing with the US forces as tenants of our properties, and decades of technical reading
FrenchFluent

Forty years of computing

Every machine I owned was a step in learning how computers work, from the inside out.

YearMachineWhat I did with it
2026Current PC with Claude CodeBuild web applications together with an AI assistant
since 2021Own OpenSim gridA complete virtual world server running at home
about 2018Blender3D modelling, self-taught from video tutorials
1990s and 2000sPentium PCs, every generation in turnFirst 3D animation in Maya: a flying saucer, five seconds of video rendered overnight
1991486 PCBilliard hall billing software in Visual Basic
1988Compaq 286Learned dBase, wrote a barcode point of sale system
1987Amiga 2000Service charge statements for the family properties; graphics in Deluxe Paint, including a cinema advertising slide for the Game-Shop
1986Schneider CPC 464First steps in BASIC; later upgraded with 5.25 inch disk drives and a memory expansion; after a year or two started tinkering with it myself, until the case would no longer close

Our service area

The on-site service covers a 50 km radius by arrangement. This includes the following towns and regions, among others: Kaiserslautern, Neustadt an der Weinstraße, Pirmasens, Zweibrücken, Landau in der Pfalz, Rockenhausen, Kusel, Homburg (Saar), Landstuhl, Ramstein-Miesenbach and Lauterecken.

Remote support is available worldwide, anywhere there is an internet connection.

Get in touch

Tell us about your problem. We usually get back to you within one working day.

info@computerheiler.eu

Or go straight to the FAQ page: your question may already be answered there.

Frequently asked questions

Who is behind Computer Heiler?

Computer Heiler is the owner-managed sole proprietorship of Georg Heiler, based in the region. There is no hotline and no call centre: whoever calls or writes speaks to the person who then carries out the work. Custom software development has been part of everyday business since the early 1990s, and classic IT service since the company was founded in 1995.

How long has Computer Heiler been around?

Since 1995, so for more than 30 years. In that time, operating systems, programming languages, storage media and most recently the entire way we deal with artificial intelligence have changed fundamentally several times over. What has stayed the same is the way we work: explain clearly what is being done, and bill only for what was actually delivered.

Which locations does the on-site service cover?

A 50-kilometre radius. This includes Neustadt an der Weinstraße, Pirmasens, Zweibrücken, Landau in der Pfalz, Rockenhausen, Kusel, Homburg in Saarland, Landstuhl, Ramstein-Miesenbach and Lauterecken, among others. Travel is charged by arrangement. Anyone living further away can use remote support, which works worldwide.

Does Computer Heiler also work for businesses?

Yes. Alongside private individuals and freelancers, small and medium-sized businesses are part of our client base. For them we offer maintenance contracts with ongoing system support and priority support, custom-developed business applications, the offline CMS for blogs and news sections, and running your own AI language models in-house when data must not leave the company.

What sets Computer Heiler apart from a large IT company?

The direct line of contact and honesty in our assessments. We say up front what makes sense and what does not, even if that means not selling a service. With fine-tuning of language models, for instance, the first review step often leads to the conclusion that a simple connection to existing documents is sufficient and considerably cheaper. Billing is to the minute, with no minimum duration and no basic fee.

Sources & references

Additional public sources on our location and professional context:

Georg Heiler, IT professional

Written by Georg Heiler, Computer Heiler, In the region · IT service, remote support, AI consulting · for over 30 years.